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  • Book a webinar to learn all about sending and receiving electronic payments. This FREE Web based learning session will help you eliminate cheques and credit card fees today!

News and Events

  • News  

    TelPay Celebrates 25 Years!

  • New - TelPay Increases its biller list!

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  • Events  

    More coming soon...

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Testimonials

  • "We use TelPay for Business to pay our expenses electronically. It streamlines our business, saving us time and money."
    Eric Thys,
    McDonald's Restaurant Owner

  • "It's a B2B service whose time
    has come."
    Carol-Ann Kjartanson, GHY

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TelPay Product Support
Financial Institutions

Free Adobe Reader

You will need the free Acrobat Reader to view our support documents, manuals, and other downloads. Download it directly from the Adobe Acrobat Web site by clicking the icon.

Financial Institutions

Downloads - TelPay Over The Counter 3.0, please visit the downloads page to download the latest version of TelPay Over the Counter software, customer account information tool, and more.

OTC 3.0 Manual - Download the latest TelPay Over the Counter manual.

Network Configuration - Step-by-step instructions on configuring TelPay Over the Counter for your network (PDF Download).

TelPay Over the Counter Promotional Material

Let your clients know they can pay their bills electronically using TelPay by displaying a TelPay Logo on your website or in printed literature. Call us at 1-800-665-0302 or e-mail us at sales@telpay.ca for more information about displaying our logo or ordering promotional material.

Minimum system requirements:
  • Windows 98, NT Workstation, 2000 Pro, 2000 Server, XP, 2003 Server
  • OTC 3.0 will run on Windows 95, but this configuration cannot be supported by TelPay due to Microsoft's lack of support
  • The database engine cannot be installed on Windows 95
  • Modem or Internet connection
  • Pentium 133 Mhz, the equivalent, or greater
  • 16 MB RAM (memory) or greater
  • 20 MB free hard disk space (client), 100 MB free hard disk space (server, standalone)
  • CD-ROM drive optional (for installation only)
  • Internet Explorer 5.0 or higher
  • Available in Server or Standalone configurations
  • Maximum 5 active users over Network for the Microsoft SQL Server Desktop Engine, please consult your computer Technical Services
  • OTC can be accessed by more than 5 users if Microsoft SQL Server 2000 is used as the database engine
Recommended system requirements:
  • Windows 2000 Pro, 2000 Server, XP, 2003 Server
  • Internet connection
  • Pentium 500mhz, the equivalent, or greater
  • 128 MB RAM (memory) or greater
Our Commitment to Customer Support

TelPay Incorporated is committed to providing superior bilingual customer service in the manner that is most convenient to you including email, telephone, or fax. We maintain our own systems development department to respond to customer's needs. Systems are enhanced to help eliminate any possibility of error in processing payments.


To contact our support department directly, please use the Contact us page, or call 1-800-665-0302
 
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