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TelPay for Business and Quickbooks 2008 FAQ
After installing QuickBooks 2008, why do my applications from Intuit Solutions Marketplace (third-party applications) no longer connect to QuickBooks 2007 or QuickBooks Multicurrency Edition?
Intuit recommends that customers install and use only one version of QuickBooks on their computer. Many applications from the Intuit Solutions Marketplace have been updated to work with QuickBooks 2008.
During the installation process, QuickBooks 2008 overwrites certain files on your computer necessary for QuickBooks 2007 to connect to third-party applications. Third-party applications, such as TelPay or the Customer Manager, will no longer connect to QuickBooks 2007. It is possible to have your QuickBooks 2007 application work with these applications again, but it requires you to uninstall QuickBooks 2008 using the detailed steps below.
Important: If you wish to continue using QuickBooks 2008, you need to install the latest version of your third-party application that is compatible with QuickBooks 2008.
If you wish to use QuickBooks 2007, then:
- Uninstall QuickBooks 2008.
- Look in "C:Program Files\Common Files\Intuit" and you will see a folder called "QuickBooks". Right click on this folder and rename it to "QuickBooks.old".
Note that if you installed QuickBooks on a drive other than C: you will have to use the appropriate drive letter. - Reinstall QuickBooks 2007.
For more information, please refer to the Intuit KnowledgeBase article at: http://knowledgebase.quickbooks.ca/detail.php?&qbid=QB2607
TelPay for Business with Quickbooks 2008
If you have installed Quickbooks 2008 or are planning to install Quickbooks 2008 please review the following tips.
Ensure that you have downloaded and installed the latest version of software from the TelPay for Busines download page
After upgrading you will be required to do the following:
- Start the TelPay for Business software.
- From the main menu select Import or Creating Payroll, Payable and Collection Files.
- Click the Options button below Auto-import.
Select "We use Quickbooks 2008 or higher".
NOTE: If you are using the Multi-currency version of Quickbooks then in the Options screen you must select "We use Quickbooks 2004-2007"
For Microsoft Vista users, please review the following:
- You must log onto TelPay for Business as a user not as an Administrator.
- You must have User Account Control Enabled. In your Control Panel select User Accounts, click on Turn User Account Control On or Off and ensure "Use User Account Control" is selected.