Case Studies

Knowledge Bureau

Case Study

The Knowledge Bureau has established a respected and trusted reputation among tax and financial advisors and is considered to be one of the premiere learning institutes for accreditation and professional development in tax and financial services. Established by best-selling author and small business tax and personal finance expert, Evelyn Jacks, the Knowledge Bureau offers certification and designation programs through self-study and classroom lectures, webcasts, workshops, conferences, speaker engagements and personal coaching. The organization also publishes books for consumers on personal tax and financial matters, distributed through www.knowledgebureau.com.

Problem

As a highly acclaimed speaker and media personality, Ms. Jacks spends much of her time on the road. As the Knowledge Bureau’s sole cheque signing authority, her travel schedule presented unique problems for her accounting staff. High efficiencies in the accounting department were required to ensure that accounts payable, payroll and other transactions could be prepared seamlessly, accurately and often in advance to fit Ms. Jacks’ busy itinerary. The problem was further compounded when fluctuating staff hours made early payroll preparation more difficult. Pre-signing blank cheques was not, of course, an option.

Solution

After considering various alternatives, the Knowledge Bureau found that Telpay for Business offered the greatest value. Telpay’s seamless compatibility with the firm’s accounting software meant minimized disruption and down time during the transition. Furthermore, Telpay’s instant electronic funds transfers and remote authorization functions were simple yet elegant solutions to the ongoing issues faced by the Knowledge Bureau’s accountants.

Results

Telpay for Business offered the flexibility and freedom that the Knowledge Bureau was looking for. Ms. Jacks could authorize payments from wherever she happened to be. The Knowledge Bureau’s accounting staff no longer had to work overtime when Ms. Jacks’ travel schedule changed unexpectedly and the security of the system provided confidence to everyone. Suppliers and staff also benefited from timely payments, no matter where in the world the signing officer was.

Testimonial

“Telpay is robust and simple to use and it allows us to maintain accuracy and consistency. Our employees appreciate the new direct deposit payroll and I’m able to authorize payments from anywhere – much to the relief of my Administrative Manager.”
– Evelyn Jacks, founder and owner, The Knowledge Bureau.