What is PresentPay?
PresentPay Inc. promotes the presentment by secure email of corporate bills, statements and other documents normally distributed by regular mail. PresentPay has entered into a reseller agreement for Canada with Striata, an international provider of electronic document delivery services.
Why choose PresentPay's push solution?
- Turn off paper bills and significantly reduce your operational costs
- Push + pull = maximum consumer satisfaction
- Get paid faster and improve collections
- Drive customers to your self service portal
The Initiative
The old reasoning
The theory was that consumers would flock to 'pull' biller web sites to manage accounts, view statements, pay bills and turn off paper. Most importantly from a marketing perspective, customers would also click on offers and promotions and purchase more products and services while at the biller's website.
The reality
The reality is that only a small percentage of customers have opted to receive their bills online. This has not translated automatically into significant savings, as even fewer have consented to turning off paper. In practice, these online bill pay portals have become just another electronic payment channel option and have not succeeded in driving paper turn off, reducing billing costs, or capitalizing on customer retention and up-sell. However, with "push" email bill delivery, these opportunities are within every biller's grasp.
Push vs. pull billing
While customer adoption rates for 'pull' self-service portals have disappointed, 'push' email delivery of secure bills and statements has succeeded at driving qualified customer traffic to biller websites.
Services Overview
The simplicity
PresentPay eBills are replicas of the paper bills, but are also embedded with rich functionality that allows sorting and drill-down, as well as the option to pay from within the bill itself.
Best solution
eStatements help billers and financial services organizations realize their paper turn off objectives by replacing statements with rich, interactive electronic documents that are delivered directly to customer inboxes.
Testimonials (link back to Striata page)
- Time Warner
- ABSA
- CPS Energy
- Multichoice
- Plant Telecommunications
- Wesbank
- Whitby Hydro
PresentPay and Striata eBilling
PresentPay has partnered with Striata, the global leader in secure "PUSH" email billing, focused on driving significant eBilling adoption for companies such as Rogers Communications, Citi Bank, American Expressand AIG. Clients worldwide are achieving phenomenal saving in cost, time, and DSO by replacing paper bills/statement, invoices and direct marketing with securely encrypted email.
Telpay Inc.
Telpay Incorporated is the largest independent processor of bill payments in Canada. We processed over 18 million bill payments in 2010 worth over $13 billion. Telpay has won numerous awards and recognition for its innovation in the electronic payments field.
Telpay is a privately held Canadian corporation based in Winnipeg, Manitoba. Telpay is owned by Telpay employees and by the original owners of its predecessor company, Comcheq Services Limited. The Telpay system was a research and development project of Comcheq, started in 1981, and implemented as a bill payment by telephone system for public use in 1985. Today, Telpay is a national technology company. The first company to provide individuals and businesses with a cost-effective method for transferring money and making E-payments to anyone inside Canada and internationally. Telpay serves thousands of businesses and hundreds of financial institutions and service providers with online banking modules, online bill payment capability, business-oriented payment software and payment consolidation services.
Striata eBilling
Striata Secure eDocument Delivery and Email Bill Presentment and Payment (EBPP) are solution sets — software applications and adoption methodologies — that deliver rapid reduction in operational costs, quicker payments and enhanced customer service by revolutionizing the way bills, statements, contracts, policies, annual reports, pay stubs and other high volume system-generated documents are delivered and paid. Unlike today's online presentment solutions which insist on customers visiting and registering at a website, Striata delivers feature rich, registration-free, navigable and interactive secure email documents directly to their inbox and enables "one-click" electronic payment without them having to visit a single web-page. This innovative and strategic change from "pull" to "push" dramatically increases customer adoption of electronic communication, allowing Striata's clients to achieve rapid ROI from their self-service and e-communication investments. Striata provides its billing services to many major utilities, telco's and financial institutions worldwide, including three of the top 12 banks in the world.
Contact us
John Loewen, President
t: 204.957.2810
f: 204.943.2261
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www.presentpay.ca
