Telpay’s Mission, Vision, Values

Mission

• We deliver reliable service to our customers at a fair price by providing:
• User-friendly systems
• Personal customer support by knowledgeable people
• Efficient products and processes
• Confidentiality and security of customers’ information
• Security of our customers’ funds

Vision

To be Canada’s trusted leader in electronic payment solutions.

Values

• Honesty and Integrity
• Valuing our people
• Superior customer service
• Innovation and creativity
• Quality and Excellence
• Having a bias for action
• Appreciating our customers and partners