Telpay cloud-based platform fees are listed in Canadian Dollars. For Desktop platform pricing, contact Sales here.


Setup Fee

Implementation Fee Get quote

Monthly Charges

Includes system updates and support $18.50

Bill Payment Transaction Charges

Electronic bill payments to suppliers, utilities, etc… including:

  • Telpay billers

Note: There is an additional charge for payments delivered by cheque.

Government Remittances $2.00
Funds transfers $0.90
Cheque Payments
(Payments are made by cheque when bank account information is not available.)


Payroll Transaction Charges

Direct Deposit File Fee – includes 1 to 30 employees $12.00/file
Additional employees fee $0.40/employee

Receive Funds with Pre-Authorized Debit (PAD)

Receive payments by debiting your customer’s Canadian bank account. Additional eligibility requirements may apply. Click here to learn more.

Receive Funds Transactions $0.65/transaction

Other Charges


Returned Payments $10.00/each
Return Payments Made by Cheque $15.00/each
Returned Debit $30.00/each
Manual Adjustments and Payment Tracing $25.00/each
Session/Password Reset Fee $25.00/$50.00
Manual Information Recovery $150.00 First Hour
$75.00 For each additional hour

We encourage all our customers to work with us and their suppliers to ensure that all payments are processed in the fastest and most cost-effective way possible.

If you have any questions, please call us at 1-866-515-9703 or complete our Online Form.