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Kumar Franchisee

Launched in 1956, Kumon is an afterschool program for reading and math with over 4 million enrolments worldwide. Deepa Ganesh Kumar opened a Kumon franchise in Waterloo, Ontario, in January 2018.

Inefficient Payment Options

Streamlining accounting processes is key for any new business, and that’s especially true for new tutoring ventures. The focus needs to be on your students and their academic success.

So, before Deepa Ganesh Kumar even started Kumon of Waterloo, she knew that she’d need an easy-to-use, cost effective and flexible system for accepting fees from parents and paying her employees.

And she knew that most payment systems on the market just weren’t going to cut it because of how much time they would take away from helping her students.

“I had a few options in front of me,” she says. “Cheque collection, which is time consuming and not sustainable; the use of bank services, which have high costs; and other electronic fund transfer providers, most of which are expensive and not very user friendly.”

More Time for Students

After investigating all those payment options, Kumar did, however, discover one other EFT provider — Telpay. And after doing her due diligence, she thought it would be the best option in terms of ease of use, cost and flexibility.

Now well into her first year in business, it turns out she was right. She currently uses Telpay’s all-in-one system to accept fees from parents via direct deposit and pay all employees electronically.

Admittedly, a few parents were hesitant to use direct deposit in the beginning, but she says that she always had good support from Telpay to help resolve these issues. All of her clients now pay her electronically, and she has had no negative feedback.

 

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Deepa Ganesh Kumar

LOCATION:
Waterloo, ON

CUSTOMER SINCE:
2018

WHAT WE USE TELPAY FOR:
Payroll and Tuition Payments

WHY WE SWITCHED TO ELECTRONIC PAYMENTS:
“I had a few options in front of me. Cheque collection, which is time consuming and not sustainable; the use of bank services, which have high costs; and other electronic fund transfer providers, most of which are expensive and not very user friendly.”