Making Payments FAQ

1. Make Payments Simply enter your payment directly or import a batch of payments from your accounting system.
2. Fund & Approve Payments Fund your payments by using an online bank transfer from your financial institution. Review, approve and transmit the payment information to Telpay.
3. Supplier Notification Your supplier receives a payment notification by email which includes full payment details for easy reconciling.

Telpay is listed as a Biller (Payee) with virtually all financial institutions in Canada. Simply login into your online banking, select the bill payment option, add Telpay as a payee (Biller), and enter your Telpay access number as your account number.

Timing can be tricky, but with the help of our funding timeline, you can be sure to get your payments where they need to go on time. Click here to visit our funding timelines page.

Yes. It's a cloud-based payment platform.

1. Calculate Payroll Simply calculate your payroll using any payroll solution or CRA’s free payroll calculator and import the net payroll information and/or enter any new employee banking details directly into Telpay.
2. Send Payroll Information and Funds Transmit your payment file to Telpay and fund the Telpay trust account by either using an online banking transfer from your financial institution or have Telpay withdraw the funds from your account.
3. Deposit Made Once Telpay has received your funds; your employees will be paid via direct deposit.

1. Make a Government Payment Simply select the government department you wish to pay, enter the payment amount and fill in the corresponding government form.
2. Fund & Approve Fund your payments by using an online bank transfer from your financial institution. Review, approve and transmit the payment information to Telpay.
3. Remit to Government Telpay will then deliver the funds and remit information to the government on your behalf.