The hardware store at 432 Bloor Street West, in Toronto, has been there since 1923, always with the Wiener family at the helm. It’s a community staple, and the neighbourhood go-to for keys, paint, pipes or almost any other home project. It’s also doubled in size since ’23, making the work of people like Mina LaFortune, the store’s bookkeeper, increasingly complex.
Mina is a bookkeeper at the accounting firm The Counting Department Inc., so she does the books for Wiener’s Home Hardware offsite.
That wasn’t an ideal setup when making payments via cheque, she says. Once she had cheques written, she’d have to courier them back to the store to get signed and mailed off well before the due dates. It was timely, costly and stressful, especially when payroll came around.
She knew there was another option, though.
“Having used Telpay for other clients, we knew that this would be a good fit for Wiener’s Home Hardware. With the client no longer needing to sign cheques for payables or payroll, he could do what he needed to do, which was run his business.”
Like those other clients, it did turn out to be a good fit for Wiener’s, says Mina.
Telpay definitely streamlines the whole process, and she says they’re not crunched for time anymore. Vendors and employees are happy as well, of course, because they don’t have to wait for cheques in the mail.
As for costs, Mina says Telpay’s fees end up being less than the price of cheques, envelopes and stamps. “My bookkeeper brain would say most likely 75% of the costs have been reduced.”
432 Bloor Street West, Toronto, ON
WHAT WE USE TELPAY FOR:
Payroll Direct Deposits, Bill Payments
WHY WE SWITCHED TO ELECTRONIC PAYMENTS:
“Having used Telpay for other clients, we knew that this would be a good fit for Wiener’s Home Hardware. With Home Hardware no longer needing to sign cheques for payables or payroll, they can focus on running their business.” – Mina LaFortune